Intercom System Installation

Looking to modernize your building’s entry system? New York Empire Intercom & Security Systems has spent more than two decades installing advanced intercom solutions throughout the five boroughs. From brownstones and co-ops to high-rise residences and commercial workspaces, we provide secure, high-clarity communication systems built around the latest technology. Whether you’re upgrading an outdated unit or installing a brand-new setup, our solutions are dependable, customizable, and designed for NYC building demands.

multi choice intercom
installation of a residential intercom

Our Installation Process

We begin with a free on-site evaluation to understand your building layout, primary entrances, and overall access requirements. During this visit, our team identifies ideal mounting locations, reviews system options, and explains the benefits of each technology. Once a system is selected, we prepare a transparent, itemized estimate with no surprise charges.

Installation is scheduled at a time that works for you. Our licensed technicians work efficiently, keep disruption minimal, and handle every step—from wiring and programming to hardware installation and network setup. After testing all components for reliability and clarity, we provide a full demonstration so you feel confident operating your new intercom system.

Intercom Repair & Upgrade Services

If your existing intercom is outdated, inconsistent, or completely nonfunctional, we provide fast, affordable repair services throughout New York City. Common issues include static-filled audio, delayed video, malfunctioning buzzers, and broken call buttons. Most problems can be diagnosed and repaired during the initial visit.

For systems that are beyond repair or lacking modern features, we offer upgrade options such as video intercoms, mobile access, IP-based communication, and app-controlled entry. Whether for a multifamily building, business, or single-family residence, we work with trusted manufacturers to ensure long-term performance. A new intercom system enhances security, streamlines visitor access, and can even increase property appeal.

a new intercom in queen office building

Intercom Options & Choosing the Right System

Intercom systems vary widely, and the right choice depends on your building type and daily usage. Basic audio intercoms offer a simple, budget-friendly communication method for smaller homes or offices. Video intercoms provide visual confirmation for added security, allowing occupants to see visitors before granting entry. For buildings with multiple tenants or higher security needs, IP-based intercoms offer network connectivity, remote unlocking, directory functions, and mobile notifications. These systems are ideal for apartment buildings, mixed-use properties, and businesses with frequent staff or delivery activity. Smart intercoms integrate with mobile devices, letting you monitor and manage entry from anywhere—perfect for property managers or residents who are often off-site.

Choosing the right system depends on the number of users, building layout, and desired security level. At New York Empire Intercom & Security Systems, we help you identify the best solution for your current needs and future plans.